Quality policy Eva
EVA FERTILITY CLINICS aims to achieve a high level of quality in the field of assisted reproduction treatments. That is why our main objective is to achieve the satisfaction of our customers by offering them the best service, through the quality of our products and the excellent attention of our employees.
In order to achieve that purpose, we have material resources and a qualified human team whose mission is always to comply with the client’s requirements and to maintain a high degree of satisfaction with our services.
EVA FERTILITY CLINICS, aware of the importance of quality and the need for a good management of resources, is committed to spread these values throughout the organisation. To this end, it implements and maintains a QUALITY SYSTEM based on the requirements of the ISO 9001:2015.
The aim of this Quality System is to guarantee the best possible fulfilment of our commitments to both funding institutions and customers, so that our services and products are more responsive to their needs.
As a permanent goal with our customers, in addition to achieving their maximum satisfaction through a quality service, the following aspects are also important:
- Promote a process of continuous improvement of the Quality Management System efficiency.
- Ongoing and personalized customer service, understanding their needs through fluid communication.
- Comply with the customers’ requirements, ISO 9001:2015, current legislation and other relevant stakeholders.
- Continuously improve our services, making a constant effort to update our knowledge in new areas that allows us to be at the forefront of our sector, anticipating the new demands and / or our customers’ needs.
- Instruct, motivate and involve all the staff in the Quality Management System development, promoting continuous training in order to ensure a high level of qualification into our employees.
- Use of new technologies and equipment as far as possible.
Signed: the Enterprise DG
In accordance with Spanish Organic Law 15/1999 on Personal data protection of December 13th , Fertilitysc S.L through this notice informs “evafertilityclinics.com” users’ web page about personal data protection.
Fertilitysc, SL. is registered into the Valencian Commercial Registry, 9634 volume, 6916 Book, sheet 37, page V-154083, 1st entry C.I.F B-98540750.
Fertilitysc, SL. makes this web page accessible through hypertext links. The inclusion of links to other web pages does not imply neither their contents’ approval by Fertilitysc, SL nor any kind of association between Fertilitysc, SL. and their owners.
Copying, reproducing, communicating, allocating, disclosing this web page contents is forbidden without the prior explicit consent by Fertilitysc, SL. Recreating and storing this web page content is only allowed if its usage and display from a personal computer is strictly necessary.
The user can access the web page information without providing any personal information. Nevertheless, in the event that the user wants to make a consultation by email, it will be necessary filling in a form; in this case the personal information provided will be treated and incorporated in a file of which Fertilitysc, SL. is the responsible and addressee, it is located in Calle Roger de Lauria nº 19, 3º, 3 A, Valencia (46002) whose purpose is providing the requested information as well as the benefits connected to its fulfillment. Fertilitysc, SL. is the file’s responsible and it deal with sending commercial offers by email or electronic channels.
The interested party can exercise the rights of accessing, rectifying, cancelling and opposition by a written consent addressed to Fertilitysc, SL. (located in Calle Roger de Lauria nº 19, 3º, 3 A, Valencia) or directly sending an email to [email protected]. The request should include the name, last name of the concerned person, a copy of its ID card and the one of its legal representative, as well as a certifying documentation of this request with details about the applicant’s address, the date and its signature and a certifying documentation of the formulated request. If the request does not meet the requirements, its correction will be required. In regards to the right of access, it will be only denied when the request is formulated by someone different from the person affected. No remuneration will be necessary to exercise the rights.
Fertilitysc, SL. Has adopted the necessary technical and organizational measures to guarantee the data protection and avoid their alteration, loss, treatment or no authorized access taking into consideration the technology status, the type of the stored data and its possible risks whether arising from human action or the physical and natural medium. Technical and organizational measures will be adopted to reach the basic objective in regards to security such as the confidentiality defined as a limited access to information by no authorized person, the integrity defined as maintaining the reliable information, and the availability defined as the guarantee to access to the information system through the request of an authorized user.
By accessing or using the section “EVA patients’ testimonials and opinions”, the user authorizes FERTILITYSC, SL and gives the consent to display pictures and testimonials appearing on the internet for promotional use. FERTILITYSC, SL will not be held responsible, in any case, for the property of the provided pictures and therefore, does not assume any responsibility for any loss or damages arising from inaccurate or false images provided